Privacy policy

Last Updated: June 25, 2026

This Privacy Policy describes how InkRide™ (“InkRide,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal information when you visit our website, use our services, make a purchase, interact with our content, or communicate with us.

By accessing or using our website, placing an order, creating an account, submitting information, or interacting with our services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our website or services.

1. Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to an individual.

Depending on how you interact with InkRide™, we may collect the following categories of personal information:

  • Contact information, such as your name, email address, billing address, shipping address, and phone number if provided during checkout.

  • Order information, including products viewed, added to cart, purchased, returned, exchanged, cancelled, or reviewed.

  • Transaction information, including payment method, payment confirmation, billing details, order history, purchase value, discount usage, and transaction records.

  • Account information, including username, password, preferences, saved details, account settings, and order history if you create an account.

  • Customer support information, including messages, claims, photos, videos, return requests, refund requests, complaints, or any information you choose to provide.

  • Device and technical information, including IP address, browser type, device type, operating system, language settings, time zone, referring URLs, and unique device identifiers.

  • Usage information, including how you browse our website, which pages you visit, what products you view, how long you spend on certain pages, and how you interact with our website.

  • Marketing and advertising information, including your preferences, email interactions, ad interactions, cart activity, purchase behavior, and promotional engagement.

  • Fraud prevention information, including order risk signals, payment verification data, suspicious activity indicators, and information used to protect our website and customers.

We may also create inferences based on the information above to improve our services, personalize your shopping experience, detect fraud, and provide relevant products, offers, or content.

2. How We Collect Personal Information

We may collect personal information in the following ways:

  • Directly from you when you place an order, create an account, subscribe to marketing, contact us, submit a claim, request a return, or provide information through our website.

  • Automatically when you visit or use our website through cookies, pixels, analytics tools, tracking technologies, and similar technologies.

  • From service providers that help us operate our website, process payments, fulfill orders, prevent fraud, provide customer support, analyze performance, and deliver marketing.

  • From payment processors, shipping carriers, fulfillment providers, marketing partners, analytics providers, security providers, and technology providers.

  • From third parties where permitted by law and necessary to provide, protect, improve, or operate our services.

3. How We Use Your Personal Information

InkRide™ may use personal information for the purposes described below.

Providing Our Services

We use personal information to:

  • Process orders.

  • Confirm purchases.

  • Process payments.

  • Arrange shipping and delivery.

  • Send order confirmations and shipping updates.

  • Manage customer accounts.

  • Provide customer support.

  • Handle returns, refunds, exchanges, cancellations, and claims.

  • Verify customer information.

  • Provide product recommendations.

  • Improve the shopping experience.

  • Maintain and operate our website.

Improving Our Website and Products

We may use personal information to:

  • Analyze website performance.

  • Understand customer behavior.

  • Improve product pages, checkout, navigation, and user experience.

  • Develop new products, features, and offers.

  • Identify technical issues.

  • Test and optimize website content.

  • Improve customer service and internal processes.

Marketing and Advertising

We may use personal information to:

  • Send promotional emails, discounts, product updates, and offers.

  • Show relevant advertisements on our website or third-party platforms.

  • Measure advertising performance.

  • Personalize marketing based on browsing activity, cart activity, purchase history, and customer interactions.

  • Create audiences for advertising campaigns.

  • Improve the relevance of our offers and promotions.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Even if you unsubscribe from marketing emails, we may still send non-promotional messages related to your orders, account, transactions, customer service requests, policy updates, or legal notices.

Security and Fraud Prevention

We may use personal information to:

  • Detect, prevent, and investigate fraud.

  • Protect our website, customers, payment systems, and business.

  • Verify orders, payments, and customer claims.

  • Prevent abuse of returns, refunds, chargebacks, and customer support processes.

  • Identify suspicious or harmful activity.

  • Enforce our policies, terms, and legal rights.

Legal and Compliance Purposes

We may use personal information to:

  • Comply with applicable laws and regulations.

  • Respond to lawful requests, legal processes, or government authorities.

  • Maintain business, tax, accounting, and transaction records.

  • Enforce our terms, policies, and agreements.

  • Protect our rights, property, safety, customers, and business.

  • Assist in disputes, investigations, claims, chargebacks, or legal proceedings.

4. How We Share Personal Information

We may share personal information with third parties when necessary to operate our business, provide our services, process orders, comply with legal obligations, prevent fraud, or protect our rights.

We may share personal information with:

  • E-commerce technology providers.

  • Payment processors and financial service providers.

  • Shipping carriers, fulfillment partners, and logistics providers.

  • Customer support providers.

  • Website hosting, technology, security, and cloud service providers.

  • Analytics providers.

  • Marketing and advertising partners.

  • Fraud prevention and risk management providers.

  • Professional advisors, such as legal, accounting, compliance, or business advisors.

  • Government authorities, regulators, law enforcement, courts, or other parties when required or permitted by law.

  • Business partners or successors in connection with a merger, acquisition, restructuring, sale of assets, financing, insolvency, or similar business transaction.

We do not sell your personal information in exchange for money.

However, depending on where you live, certain types of data sharing for advertising, analytics, or marketing may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws.

5. E-Commerce Platform and Service Providers

Our online store is operated through third-party technology, hosting, payment, analytics, logistics, marketing, security, and service providers that help us run our business and provide our services.

These providers may collect, process, store, or access personal information only as necessary to help us:

  • Operate our website.

  • Process payments.

  • Fulfill orders.

  • Provide customer support.

  • Prevent fraud.

  • Improve our services.

  • Analyze website performance.

  • Deliver marketing and advertising.

  • Comply with legal obligations.

Personal information submitted through our website may be processed by service providers located in countries different from your country of residence.

We require our service providers to handle personal information in accordance with applicable privacy and data protection laws and to use the information only for purposes necessary to provide services to InkRide™.

InkRide™ is not responsible for the independent privacy practices of third-party websites, payment processors, shipping carriers, platforms, or services that are not controlled by us.

6. Cookies and Tracking Technologies

InkRide™ and our service providers may use cookies, pixels, tags, scripts, analytics tools, tracking technologies, and similar technologies to collect information about your device, browsing activity, and interactions with our website.

We may use these technologies to:

  • Operate and secure our website.

  • Remember preferences.

  • Keep items in your cart.

  • Analyze website traffic and performance.

  • Improve our services.

  • Measure advertising effectiveness.

  • Provide personalized content and advertisements.

  • Detect and prevent fraud.

  • Understand how customers interact with our website.

You may be able to manage cookies through your browser settings, device settings, privacy settings, or cookie preferences available on our website.

Blocking or disabling cookies may affect the functionality of our website and may prevent certain features from working properly.

7. Third-Party Websites and Links

Our website may contain links to third-party websites, apps, platforms, or services that are not owned or controlled by InkRide™.

We are not responsible for the privacy, security, accuracy, content, or practices of third-party websites or services.

If you access third-party links, you should review their privacy policies, terms, and security practices before providing any personal information.

The inclusion of a third-party link does not imply endorsement by InkRide™.

8. User-Generated Content and Public Information

If you post, submit, upload, tag, or share reviews, photos, videos, comments, feedback, social media content, or other public content related to InkRide™, that information may be visible to other users, customers, platforms, or the public.

InkRide™ is not responsible for how other parties may use information that you choose to make public.

By submitting public content, you understand that it may be used, displayed, shared, referenced, or reposted in connection with our services, marketing, customer experience, or business operations, where permitted by law.

9. Children’s Privacy

Our website and services are not intended for children.

We do not knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided personal information to us, please email us at inkrideofficial@gmail.com so we can review the request and take appropriate action.

As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age as those terms may be defined under applicable privacy laws.

10. Security of Personal Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet, electronic storage, or online processing is completely secure.

InkRide™ cannot guarantee absolute security of personal information.

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices and accounts.

We recommend that you do not send sensitive or confidential information through unsecured channels.

11. Retention of Personal Information

We retain personal information for as long as reasonably necessary to:

  • Provide our services.

  • Process orders and transactions.

  • Maintain customer accounts.

  • Provide customer support.

  • Manage returns, refunds, exchanges, cancellations, disputes, and claims.

  • Prevent fraud and abuse.

  • Comply with legal, tax, accounting, and regulatory obligations.

  • Enforce our terms, policies, and legal rights.

  • Resolve disputes.

  • Maintain business records.

The retention period may vary depending on the type of information, the purpose for collection, legal requirements, and business needs.

When personal information is no longer required, we may delete, anonymize, or securely retain it as permitted by law.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

  • The right to access personal information we hold about you.

  • The right to request correction of inaccurate personal information.

  • The right to request deletion of personal information.

  • The right to request a copy of your personal information.

  • The right to request portability of your personal information.

  • The right to object to or restrict certain processing.

  • The right to withdraw consent where processing is based on consent.

  • The right to opt out of certain marketing communications.

  • The right to opt out of certain data sharing, targeted advertising, or sale of personal information where applicable.

  • The right to appeal a privacy request decision where required by law.

These rights are not absolute and may only apply in certain circumstances.

We may deny, limit, or delay requests where permitted by law, including where we need to retain information for legal, security, fraud prevention, transaction, dispute, tax, accounting, compliance, or legitimate business purposes.

13. Privacy Rights for U.S. Residents

Depending on your state of residence, you may have privacy rights under applicable U.S. state privacy laws.

These rights may include the right to:

  • Know what personal information we collect, use, disclose, share, or sell.

  • Access personal information.

  • Correct inaccurate personal information.

  • Delete personal information.

  • Obtain a copy of personal information.

  • Opt out of certain targeted advertising, sale, or sharing of personal information.

  • Limit the use of sensitive personal information where applicable.

  • Appeal a privacy request decision where required by law.

InkRide™ does not discriminate against customers for exercising applicable privacy rights.

If required, we may verify your identity before processing your request.

14. Privacy Rights for EEA, UK, and International Customers

If you are located in the European Economic Area, United Kingdom, Switzerland, or another region with data protection rights, you may have additional rights under applicable privacy laws.

These may include:

  • The right to access your personal information.

  • The right to correct inaccurate information.

  • The right to delete personal information.

  • The right to restrict processing.

  • The right to object to processing.

  • The right to data portability.

  • The right to withdraw consent where processing is based on consent.

  • The right to lodge a complaint with your local data protection authority.

Where required, we process personal information based on appropriate legal bases, which may include:

  • Performance of a contract.

  • Legitimate business interests.

  • Legal obligations.

  • Consent.

  • Protection of rights, security, and fraud prevention.

15. How to Exercise Your Privacy Rights

To submit a privacy request, email us at:

inkrideofficial@gmail.com

Your request should include:

  • Your full name.

  • The email address associated with your order or account.

  • A clear description of the privacy request.

  • Any information reasonably necessary for us to verify your identity and locate your records.

We may request additional verification before processing your request.

If you submit a request through an authorized agent, we may require proof that the agent is authorized to act on your behalf and may also require you to verify your identity directly.

We will respond to privacy requests within the timeframe required by applicable law.

16. Marketing Communications

If you subscribe to receive marketing emails from InkRide™, we may send you promotional offers, product updates, discounts, launch announcements, and related marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related emails, such as:

  • Order confirmations.

  • Shipping updates.

  • Delivery updates.

  • Customer support messages.

  • Account-related messages.

  • Return, refund, exchange, or claim updates.

  • Policy updates.

  • Legal notices.

17. International Transfers

InkRide™ sells internationally, and personal information may be transferred, stored, or processed outside your country of residence.

This may include transfers to countries that may have different data protection laws than your country.

Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.

By using our website and services, you understand that your personal information may be processed in countries outside your location.

18. Automated Decision-Making and Fraud Prevention

We may use automated tools, service providers, and risk analysis systems to help detect fraud, suspicious activity, payment risk, abusive behavior, or security threats.

These tools may assist in decisions related to:

  • Order verification.

  • Payment processing.

  • Fraud prevention.

  • Chargeback prevention.

  • Account protection.

  • Website security.

  • Claim review.

  • Abuse prevention.

Where required by law, you may have rights regarding automated decision-making.

19. Accuracy of Information

Customers are responsible for providing accurate, complete, and up-to-date information when placing an order, creating an account, contacting us, or submitting a claim.

InkRide™ is not responsible for issues caused by incorrect, incomplete, outdated, or false information provided by the customer.

This may include:

  • Shipping delays.

  • Failed deliveries.

  • Incorrect order processing.

  • Account issues.

  • Refund delays.

  • Claim rejection.

  • Inability to verify a request.

  • Failed communication.

20. Payment Information

Payments are processed through secure third-party payment providers.

InkRide™ does not directly store full credit card or debit card numbers.

Payment providers may collect and process payment information according to their own privacy policies, security standards, and legal obligations.

We may receive limited payment-related information, such as payment confirmation, transaction ID, payment status, billing details, and fraud prevention signals.

21. Order, Delivery, and Customer Support Records

We may retain order, delivery, payment, customer support, and claim records as necessary to:

  • Fulfill orders.

  • Provide customer service.

  • Manage refunds, returns, exchanges, and claims.

  • Resolve disputes.

  • Prevent fraud.

  • Respond to chargebacks.

  • Comply with tax, accounting, legal, and regulatory obligations.

  • Enforce our policies and terms.

These records may include customer messages, order history, tracking information, delivery status, photos, videos, and claim evidence provided by the customer.

22. Complaints

If you have a complaint about how we handle personal information, you may email us at:

inkrideofficial@gmail.com

Depending on where you live, you may also have the right to contact your local privacy, consumer protection, or data protection authority.

We encourage you to contact us first so we can review and respond to your concern.

23. Changes to This Privacy Policy

InkRide™ may update, modify, or replace this Privacy Policy from time to time.

Changes may be made to reflect updates to our practices, services, technologies, legal obligations, operational needs, or business requirements.

When we update this Privacy Policy, we will update the “Last Updated” date at the top of this page.

The version posted on our website will be the current version.

Your continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy.

24. Contact

For questions about this Privacy Policy, privacy rights, or personal information requests, contact InkRide™ at:

inkrideofficial@gmail.com

This is the only official contact method listed for privacy-related matters.